Responsible Gaming

Our Commitment to Responsible Gaming

We believe that we have a responsibility to you, our customer, to ensure that you enjoy your online gaming experience at PowerLoungeCasino. Therefore, we are committed to promote responsible gaming and seek to provide a responsible gaming environment through compliance with the industry's best practices.

We aim at ensuring that everyone who gambles with us does it for the right reason - for entertainment. However, sometimes we find customers who display excessive gambling behavior and inability to control their gambling, and we strive to help them as much as we can.

Exclusion from Gaming

PowerLoungeCasino' procedures ensure fulfilling requests of our customers who wish to temporarily suspend or permanently close their player accounts at any time.

Self-Help Advice

We offer advice below to keep your playing habits in touch:

  1. Gambling is for entertainment and not for making money. Most of the offered games have a so called "house-edge" which ensures that statistically seen we, as a game provider, can offer games in a manner which will not ruin our enterprise and which will not endanger the player payouts.
  2. Avoid chasing losses. Everyone has a losing session (losing streak) once in a while. Do not move to a higher stakes table in hope of recouping money you lost at a lower stakes game. Keep in mind, that losing money is part of gambling.
  3. Keep track of the time and amount of money you spend gambling.
  4. Set a limit and do not play with money you cannot afford to lose. If you are risking your rent, car payment, tuition money, etc. - you must walk away.
  5. Do not play when you’re tired, angry, depressed, drunk or otherwise not in a good shape. Successful playing requires discipline, concentration and endurance. If your mind is not fully in the game play, you should not play for real money.
  6. Ensure that you acquire a solid knowledge about the games you are playing. Significant losses may be caused by lack of understanding the game rules and strategies. Knowledgeable and skilled players can reduce their losses to an amount which comes close to the house edge, which is normally tolerable in exchange for provided entertainment.

Also ask yourself the following questions:

Most compulsive gamblers will answer "yes" to a number of the questions above. If you think gambling is becoming a problem for you, we encourage you to seek professional advice and help through the following links:

If you need more information sources please contact us at any time. We will support you in every way to ensure that your game play is fun and not causing any problems for you.

Underage Gambling and Age Verification

PowerLoungeCasino does not allow anybody under the age of 18 to play on our sites. In order to prevent underage gaming, we require every new customer to agree to our Terms & Conditions and to confirm that s/he is of legal age to play online in their local jurisdiction. We are following the "know-your-customer" rules and require therefore all customers to provide their personal details during registration. We also pursue all reasonable measures to verify this information.

Furthermore, PowerLoungeCasino seeks to ensure that its advertising, sponsorship and promotional activity is not directed towards minors.

Here are some easy steps to help you prevent minors from logging on and gambling without your knowledge:

If you got aware of any minors registered with us, please contact us immediately with the relevant details, including the player's username on our sites. We will fully investigate any matters reported to us, and, if necessary, terminate the player’s account to prevent any further game play.